Terms of Business

Terms of Business for On-line products
These terms relate to the services supplied to you through our site, such as the consultation and e-products, and should be read in conjunction with the Terms of Use of the websitewhich also apply.

1 Prices and Payment
1.1 Your order is an offer to purchase services or soft goods (the “Service”) from us. The Service will be made available to you once your payment has been authorised and cleared by our payment processor.
There will be no contract of any kind between you and us until you make authorised payment for the Service and you receive the order confirmation from us. At any point up until then, we may decline to supply the Service to you without giving any reason.
1.2 The prices for the Service are calculated and payable in advance as set out at the on-line store page of our site. We shall be under no obligation to provide the Service until the price has been paid.
1.3 All prices are expressed inclusive of any VAT payable unless otherwise stated.
1.4 All payments will be processed by our secure payment processor, Paypal. Authority for payment must be given at the time of placing your order.
2 Using the Service

E-books, Courses and products
2.1 The catalogue of e-books and products available is set out on our site.
2.2 All e-books, courses and products must be paid for in advance using the on-line payment facility with Paypal.

1to1 Strategy sessions
2.3 This is a 1:1 session with Ann Leslie designed to give you an overview of the areas you might want to focus on to improve your business, for example marketing, social media, promotional activity, business strategy. It is intended as a guide only and not to be treated as definite advice. You must make your own assessment of the best direction for your business, and the suitability of any information for your particular situation.
2.4 Once you receive the Strategy Session report, this may include a suggestion to use the services of third party specialist sub-contractors and additional terms will apply to such services. The pricing for such services will be set out in the report and will be valid for a period of 3 months unless otherwise stated in the report.
3 Returns and cancellation policy

1 to 1 consultations
3.1 Cancellation by you: Once you have paid for a 1 to 1 consultation, you are not able to cancel your purchase.
3.2 Cancellation by us: In case of an event occurring which is beyond our control, we will not be liable and any fees paid or costs incurred in order to attend the 1 to1 session are non-refundable. In the event of a session being cancelled by us for any other reason, you will be offered a full refund of the consultation session fee.

E-books and packages
3.3 Due to the digital nature of the e-books and packages, no automatic right of refund or cancellation exists after electronic products have been purchased by you in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000.This does not affect your statutory rights. However, at the discretion of the site owner, a refund may be agreed if you are unhappy with the product.

4 Termination
4.1 Your access to the Service may be terminated by written notice if you are in material breach of this agreement and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you. If we reasonably believe your breach of these Terms of Business affects our lawful operation of the Service or third party customers we may suspend your access to the Service at any time.

5 Our assurance to you
5.1 We warrant that we have the right to provide the Service and will use all reasonable skill and care in making the Service available to you and in ensuring its availability.
5.2 The Company is continually seeking to improve the Service. The Company reserves the right, at its discretion, to make changes to any part of the Service provided that it does not materially reduce their content or functionality.

6 Disclaimer
6.1 The services provided via our workshops and tools, including all ebooks, content and information, are provided without any warranties of any kind, either express or implied. While we take reasonable steps to ensure the quality of content and information made available to you in general terms, neither we, nor our officers, employees, contractors or content providers assume any responsibility for the accuracy, correctness, relevance, completeness or currency of the information or other content in ebooks, courses, soft tools or provided at workshops.
6.2 We are not responsible for any accident or injury that occurs to any person whilst attending any of our 1 to 1 consultations, nor for the loss of or damage to any person’s personal or business belongings during any meeting.

6.3 Our entire liability to you in respect of all matters associated with us shall be limited as follows:
6.3.1 we accept no liability for and hereby exclude any liability for any consequential or indirect losses, loss of profits, loss of business, loss of goodwill or any form of special damages.
6.3.2 Our liability for direct loss shall, subject to clause 6.4 below, be limited to the consultation or other fees paid by you to us and all conditions, warranties or other terms whatsoever inconsistent with the provisions of this sub paragraph are hereby expressly excluded.
6.4 Nothing in these Terms of Business excludes our liability for death or personal injury arising from our negligence, our servants or agents or any other liability which is prohibited from being excluded by law.

7 Your assurance to us
You warrant to us that
7.1 you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
7.2 the information provided in your order is accurate and complete; and
7.3 you are a business customer. Accordingly, statutory rights applicable to consumer customers shall not apply to you.

8. General
We will treat all your personal information that we collect in connection with your order in accordance with the terms of ourPrivacy Policy and use of our website will be subject to our website Terms of Use.
Contracts under these Terms of Business may only be varied by a document signed by both you and us.
We may revise these Terms of Business from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these Terms of Business is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these Terms of Business, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these Terms of Business .
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these Terms of Business. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these Terms of Business, at any time – providing such action does not serve to reduce the guarantees benefiting you under these Terms of Business.

Each contract under these Terms of Business is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section 8, these Terms of Business contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these Terms of Business have been made by or on behalf of the other party in relation to the purchase of products from our website.
These Terms of Business will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.
This website and our Terms of Business have been designed for use within the United Kingdom. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

9. About us
Name is Ann Leslie trading as the Creative Business Coach
Our principal trading address is Park Hall Road, London SE21 8DW
Our email address is info@thecreativebusinesscoach.com